Bus Route 23 — Heartsease to Longwater Retail Park: Times, Stops & Fares (2026)

The 23 bus service runs from Heartsease to Longwater Retail Park, operated by First Eastern Counties. This complete 2026 guide covers the stops in order for each direction, first and last buses, frequency, journey times, fares and answers to common questions — all worked out from the registered open timetable data.

🧭 Route 23 at a Glance

Route	23 — Heartsease to Longwater Retail Park
Operator	First Eastern Counties
Direction	Heartsease to Longwater Retail Park · Longwater Retail Park to Heartsease
Stops listed	97 stops across 2 direction(s)
Typical journey	Around 68 minutes end to end (Longwater Retail Park to Heartsease)
Runs	Daily

🚌 Route 23: Stops from Heartsease to Longwater Retail Park

First bus from Heartsease: 06:47 · last bus 22:07 · 16 departures.

1. Retail Park, Heartsease
2. Williamson Close, Heartsease
3. Purland Road, Heartsease
4. Towers, Heartsease
5. Play Area, Heartsease
6. Racecourse Road, Heartsease
7. Munnings Road, Heartsease
8. Springfield Road, Heartsease
9. Noble Close, Heartsease
10. Manby Road, Heartsease
11. Soul Church, Heartsease
12. Rider Haggard Road, Norwich
13. Orchard Close, Norwich
14. The Heartsease, Norwich
15. Hilary Avenue, Norwich
16. Vincent Road, Norwich
17. Gas Hill, Norwich
18. Ferry Road, Norwich
19. Prince of Wales Road, Norwich
20. Castle Meadow, Norwich City Centre
21. Rampant Horse Street, Norwich City Centre
22. Charles Square, Norwich
23. Adelaide Street, Norwich
24. St Philips Road, Norwich
25. Bowthorpe Road, Norwich
26. Holly Drive, Norwich
27. Winchcomb Road, Norwich
28. The Gatehouse, Norwich
29. Whistlefish Court, Norwich
30. Cadge Road, Norwich
31. Aldi, Norwich
32. Jamieson Place, Norwich
33. Jerningham Road, New Costessey
34. Library, New Costessey
35. Three Mile Lane, New Costessey
36. Elm Close, New Costessey
37. Chestnut Close, New Costessey
38. Whitegates, New Costessey
39. Folwell Road, New Costessey
40. Johnson Close, New Costessey
41. Longdell Hills, New Costessey
42. Roundwell Medical Centre, New Costessey
43. Lord Nelson Drive, New Costessey
44. McDonalds, Longwater Retail Park
45. Link Road, Longwater Retail Park

Some journeys on this direction run a shorter working — Heartsease to Queens Hill.

🚌 Route 23: Stops from Longwater Retail Park to Heartsease

First bus from Longwater Retail Park: 07:25 · last bus 22:00 · 17 departures.

1. McDonalds, Longwater Retail Park
2. Copper Beach, Longwater Retail Park
3. Magnolia Way, Queens Hill
4. Wilderness Road, Queens Hill
5. Kestral Avenue, Queens Hill
6. Magnolia Way, Queens Hill
7. Copper Beach, Longwater Retail Park
8. Longwater Gravel, Longwater Retail Park
9. Lord Nelson Drive, New Costessey
10. Roundwell Medical Centre, New Costessey
11. Longdell Hills, New Costessey
12. Johnson Close, New Costessey
13. Folwell Road, New Costessey
14. Whitegates, New Costessey
15. Chestnut Close, New Costessey
16. Elm Close, New Costessey
17. Three Mile Lane, New Costessey
18. Library, New Costessey
19. Jerningham Road, New Costessey
20. Gurney Road, New Costessey
21. Norwich Road, New Costessey
22. Jamieson Place, Norwich
23. Aldi, Norwich
24. Cadge Road, Norwich
25. Whistlefish Court, Norwich
26. The Gatehouse, Norwich
27. Winchcomb Road, Norwich
28. Holly Drive, Norwich
29. Bowthorpe Road, Norwich
30. Adelaide Street, Norwich
31. Co-op, Norwich
32. Rampant Horse Street, Norwich City Centre
33. Castle Meadow, Norwich City Centre
34. Prince of Wales Road, Norwich
35. Prince of Wales Road, Norwich
36. Gas Hill, Norwich
37. Vincent Road, Norwich
38. Hilary Avenue, Norwich
39. The Heartsease, Norwich
40. Orchard Close, Norwich
41. Soul Church, Norwich
42. Retail Park, Heartsease
43. Williamson Close, Heartsease
44. Purland Road, Heartsease
45. Towers, Heartsease
46. Play Area, Heartsease
47. Racecourse Road, Heartsease
48. Munnings Road, Heartsease
49. Springfield Road, Heartsease
50. Noble Close, Heartsease
51. Manby Road, Heartsease
52. Soul Church, Heartsease

Some journeys on this direction run a shorter working — Longwater Retail Park to Norwich; Norwich to Heartsease.

⏱️ Times & Frequency — Route 23

Summary from the main timetable (Monday to Friday), aggregating every journey pattern of each direction:

Direction	First	Last	Frequency	End-to-end
Heartsease to Longwater Retail Park	06:47	22:07	about hourly	around 64 min
Longwater Retail Park to Heartsease	07:25	22:00	about hourly	around 68 min

Departures from Retail Park, Heartsease (Heartsease to Longwater Retail Park, fullest pattern): 06:47

Departures from McDonalds, Longwater Retail Park (Longwater Retail Park to Heartsease, fullest pattern): 22:00

Day-by-day running — Longwater Retail Park to Heartsease

Days	First	Last	Buses
Monday to Friday	07:25	22:00	17
Saturdays	06:51	22:00	17
Sundays	07:54	22:08	15

First bus times — Longwater Retail Park to Heartsease

The first bus on the fullest pattern calls at its stops at these times (Monday to Friday):

Stop	First bus
McDonalds, Longwater Retail Park	22:00
Copper Beach, Longwater Retail Park	22:01
Magnolia Way, Queens Hill	22:04
Wilderness Road, Queens Hill	22:05
Kestral Avenue, Queens Hill	22:06
Magnolia Way, Queens Hill	22:08
Copper Beach, Longwater Retail Park	22:11
Longwater Gravel, Longwater Retail Park	22:12
Lord Nelson Drive, New Costessey	22:14
Roundwell Medical Centre, New Costessey	22:15
Longdell Hills, New Costessey	22:16
Johnson Close, New Costessey	22:16
Folwell Road, New Costessey	22:17
Whitegates, New Costessey	22:17
Chestnut Close, New Costessey	22:18
Elm Close, New Costessey	22:18
Three Mile Lane, New Costessey	22:19
Library, New Costessey	22:20
Jerningham Road, New Costessey	22:20
Gurney Road, New Costessey	22:22
Norwich Road, New Costessey	22:22
Jamieson Place, Norwich	22:23
Aldi, Norwich	22:24
Cadge Road, Norwich	22:25
Whistlefish Court, Norwich	22:26
The Gatehouse, Norwich	22:27
Winchcomb Road, Norwich	22:27
Holly Drive, Norwich	22:28
Bowthorpe Road, Norwich	22:29
Adelaide Street, Norwich	22:30
Co-op, Norwich	22:31
Rampant Horse Street, Norwich City Centre	22:38
Castle Meadow, Norwich City Centre	22:45
Prince of Wales Road, Norwich	22:46
Prince of Wales Road, Norwich	22:47
Gas Hill, Norwich	22:50
Vincent Road, Norwich	22:53
Hilary Avenue, Norwich	22:54
The Heartsease, Norwich	22:56
Orchard Close, Norwich	22:57

📍 Areas Served

Within the Norwich area this service calls at stops in Norwich, New Costessey, Norwich City Centre, Heartsease.

🔀 Interchanges on this Route

At Prince of Wales Road, Norwich you can change to 22 other services, including route 14, route 15, route 16, route 2, route 23A.

At Prince of Wales Road, Norwich you can change to 13 other services, including route 14, route 15, route 16, route 2, route 23A.

At Cadge Road, Norwich you can change to 8 other services, including route 23A, route 24, route 24A, route 24B, route 34.

At Whistlefish Court, Norwich you can change to 8 other services, including route 23A, route 24, route 24A, route 24B, route 34.

🔀 Connections & the Operator

Route 23 is operated by First Eastern Counties — see the full First Eastern Counties operator page for the rest of its Norwich-area network. More Norwich routes are listed on the Norwich bus guide, or browse the Norfolk bus hub.

🎫 Fares & Payment

• Fare cap: single fares on this service are capped at £3 under the England national fare cap — the cap falls to £2 from 1 January 2027. See BusUpdate’s fare cap guide.
• Paying: most operators in this area accept contactless bank cards and mobile payment as well as cash; smaller community operators may differ — check with First Eastern Counties for this route.
• Day tickets: if you make several journeys, ask the driver about First Eastern Counties day tickets, which can beat paying capped singles.

❓ Route 23 — FAQs

How long does the 23 take from Longwater Retail Park to Heartsease?

Around 68 minutes end to end on the main timetable, varying with traffic, time of day and how many stops are requested.

How often does the 23 run?

About hourly on the main weekday timetable, with first bus 07:25 and last bus 22:00 from Longwater Retail Park. Services on other days of the week (Monday to Friday, Saturdays, Sundays) can differ.

How much is the fare on route 23?

Single fares are capped at £3 under the England fare cap (£2 from 1 January 2027). First Eastern Counties day tickets may be cheaper if you make several journeys.

What days does the 23 run?

Daily — calendars in the registered timetable: Monday to Friday, Saturdays, Sundays.

Sources: Timetable data from First Eastern Counties / Bus Open Data Service (BODS), 21 October 2026; stop locations from NaPTAN. Open data (OGL v3.0), independently compiled by BusUpdate — check the operator before travelling for any short-notice changes.